FAQ Management

How can I get my delivery location URL?

Easy way to get your location URL. 1. Open WhatsApp and tap on the *Add Chats* tab and type "You" in the search bar. 2. Tap on *You* (the chat with yourself). 3. Tap the Attach icon (paper clip on Android, plus sign on iPhone). 4. Select Location and wait for the Current location to be accurate to 9 meters or less. 6. Tap on Send Current Location. 7. Copy the location from the chat and paste it in the maneme location url field. Note: If you want it to be delivered in a different location, you can let the receiver send the location to you on WhatsApp if you don't have it.

What is the order placement process?

Order placing process. 1. Select the product(s) and add to Cart. You can increase quantity in Cart. 2. Proceed to Checkout, paste location URL, fill delivery details. 3. Tap on Payment and copy the GCB Bank account number. 4. Then place order. 5. Wait for sometime and check if all the items in the order have been accepted using the Orders tab. If any item is rejected, you can edit the order by adding different items or make payment for the accepted items. You will also recieve a notification when any item in the order has been rejected. 6. Make the MoMo to Bank transfer to the GCB Bank account number. Copy and paste the order number as reference. 7. You can track the order, call or WhatsApp the delivery rider. Check the delivery code and provide it to the rider for verification. Important: The reference (Order number) is what will be used to process the payment and the order.

How can I contact Customer Care?

How to Contact Customer Care. 1. Use the green WhatsApp button at the lower right corner on the store page. 2. You can send text, audio, images or documents in the chat.

What are the goods and services on maneme?

Goods and Services on maneme. 1. Order GROCERIES - Get it in maximum 15 minutes. 2. Order FOOD - Get it in maximum 45 minutes (some foods are prepared before, not all are ready before ordered). 3. Order GENERAL GOODS - Get it in maximum 30 minutes (if delivery time is not specified). 4. Order STRAIGHT-FROM-FARM produce and SAME-DAY-MADE food (by 11:59pm) - Get it the next day. Example: Bread, Kenkey, Plantain chips, Pie, Spring rolls, Buff loaf (Bofrot, Boflot, or Togbei) and other fried and baked foods. 5. Order Taxi 6. Order bike (Okada) 7. Order Bulk Farm Produce.

How can I get visual tutorials?

Visual tutorials and social media interactions. 1. You can get visual tutorials on our social media handles; "maneme Ghana" on... TikTok Facebook Instagram X Telegram YouTube